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FINANCIAL CHRONICLE™ » FINANCIAL CHRONICLE™ » Be aware of Sampath Bank Current Account

Be aware of Sampath Bank Current Account

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1Be aware of Sampath Bank Current Account Empty Be aware of Sampath Bank Current Account Fri Apr 13, 2012 9:46 am

rijayasooriya

rijayasooriya
Senior Vice President - Equity Analytics
Senior Vice President - Equity Analytics
If u are going to open a current account in sampath bank be aware of this situation.This is the thing what has happened to me.

When I opened my current acount at sampath bank they asked me to open another saving acount in connection with the current acount.What they told me was in everymonth fixed amount of money would be transfered to that saving acount from my current acount.And if there was any shortage of money in current acount they would transfer money from that saving account to the current account.

But what they did was they did not transfer that money but they gave od amount according to the amount in that saving account.(They do not provide a pass book for that saving account so that u can not withdraw money from that normal saving account.)Actually what they are doing is they gave my own money to me as a credit and then they charge interest for my own money.I got to know this unetnical dirty practice recently and I sttled the od amount from that so called saving account.

Then my current acount had only few amount of money.Now what they have done is they have given od to my current account and transfer that amount to that so called normal saving account.(As I have mentioned I can not even withdraw that amount of money from that saving account.

Next monday I am going to cancel my both current and normal saving account.I think this is highly unethical handling of my own money.There was a fault in my role also which is I did not read the complete agreement and I believed what they have told in words.(You know how lengthy those agreements and sometime they have used technical terms so I think most of us do not read those agreement and just signed the places where thay have mentioned to sign.)

PS:- I do not know whether every branch manager do these unethical and dirty practices but this is the true incident what has happened to me.

bulletproof

bulletproof
Senior Equity Analytic
Senior Equity Analytic
Hi,

I also came across a very unpleasant situation when using my sampath credit card last friday. I was buying some cloths at Cool Planet Nugegoda hoping to get 15% discount for sampath credit card. But when i gave my card to the cashing counter, i got to know that my card is declining the payment. I was surprised since i was 100% sure that I have not exceeded my credit limit. But since there was a lengthy queue, i had to pay cash and walk away without getting any discount. And i was so embarrassed to have my card declined in a public queue.

Later, i checked with card center and got to know that they (bank) have erroneously duplicated one of my previous payments (around 85000.00 LKR) and that is the reason for declining.

I wrote an official complaint for Sampath card center manager through sampath vishva, but still there is no reply/explanation regarding this. Sad Sad

rijayasooriya

rijayasooriya
Senior Vice President - Equity Analytics
Senior Vice President - Equity Analytics
@bulletproof wrote:Hi,

I also came across a very unpleasant situation when using my sampath credit card last friday. I was buying some cloths at Cool Planet Nugegoda hoping to get 15% discount for sampath credit card. But when i gave my card to the cashing counter, i got to know that my card is declining the payment. I was surprised since i was 100% sure that I have not exceeded my credit limit. But since there was a lengthy queue, i had to pay cash and walk away without getting any discount. And i was so embarrassed to have my card declined in a public queue.

Later, i checked with card center and got to know that they (bank) have erroneously duplicated one of my previous payments (around 85000.00 LKR) and that is the reason for declining.

I wrote an official complaint for Sampath card center manager through sampath vishva, but still there is no reply/explanation regarding this. Sad Sad

Yes once they had duplicated one of my transactions and when I informed them over the phone they corrected it.After that I have thoroughly checked their statement with my bills.

Kumar

Kumar
Senior Vice President - Equity Analytics
Senior Vice President - Equity Analytics
Local or Foreign banks in Srilanka needs to be revamped.

5Be aware of Sampath Bank Current Account Empty My experience Sat Apr 14, 2012 12:44 am

shaankh

shaankh
Manager - Equity Analytics
Manager - Equity Analytics
There are dirty banks every where in srilanka. NDB is a one of that.
I got a loan from them for byuing my car. I told them that I am going to settle that early eventhough I have taken it for 7 years. I asked them that is there a early resettlement charge. They said no. However, when I went to early resttle the loan in 3 years they charge me 4% interest on top of 21% interest(Flat rate).

So our banks are not genuine and they try to cheet customers and earn money.

wiser

wiser
Senior Manager - Equity Analytics
Senior Manager - Equity Analytics
Yes, They(most of Bank in Sri Lanka) think we are fools. Up to now only I trust BOC even though their slow, no hidden games.

amilaela

amilaela
Senior Manager - Equity Analytics
Senior Manager - Equity Analytics
opsss deleted perera chairman neda eka tamai awla neda Razz

https://www.facebook.com/profile.php?id=100001851586843

shaankh

shaankh
Manager - Equity Analytics
Manager - Equity Analytics
@wiser wrote:Yes, They(most of Bank in Sri Lanka) think we are fools. Up to now only I trust BOC even though their slow, no hidden games.

Yes I also now trust BOC, Poeples' bank. They do not lie for gaining profit.

nkalansu


Senior Manager - Equity Analytics
Senior Manager - Equity Analytics

Even though it is bit slow your money is always safe with BOC.

Their credit card is the best among all Credit Cards. No hidden charges, No lies.

We could tolerate waiting for hours in the ques in Govt. Banks than the best service in those private banks. Day time thieves. Those best private banks rip you off in the name of/under the cover of giving you a best service.

manula


Vice President - Equity Analytics
Vice President - Equity Analytics
when share market down some investors now trying for the FDs... now if banks also moving
in wrong direction... then next option for the people to save money ????

FXX

FXX
Senior Manager - Equity Analytics
Senior Manager - Equity Analytics
we are operating with sampath bank for the last few years but never experienced these kinds of issues.

manula


Vice President - Equity Analytics
Vice President - Equity Analytics
@FXX wrote:we are operating with sampath bank for the last few years but never experienced these kinds of issues.

I saw another thread by UK boy about banking shares...very very interesting...try to attach ..but could not merge.. better to see that .then we can have a idea where we are going..

13Be aware of Sampath Bank Current Account Empty Duplicate Transactions Thu Mar 14, 2013 8:34 am

peresanjeewa@gmail.com

peresanjeewa@gmail.com
Senior Equity Analytic
Senior Equity Analytic
@bulletproof wrote:Hi,

I also came across a very unpleasant situation when using my sampath credit card last friday. I was buying some cloths at Cool Planet Nugegoda hoping to get 15% discount for sampath credit card. But when i gave my card to the cashing counter, i got to know that my card is declining the payment. I was surprised since i was 100% sure that I have not exceeded my credit limit. But since there was a lengthy queue, i had to pay cash and walk away without getting any discount. And i was so embarrassed to have my card declined in a public queue.

Later, i checked with card center and got to know that they (bank) have erroneously duplicated one of my previous payments (around 85000.00 LKR) and that is the reason for declining.

I wrote an official complaint for Sampath card center manager through sampath vishva, but still there is no reply/explanation regarding this. Sad Sad

hi ,

In most cases this is not what you think. Merchants sometimes try to do the transaction by swiping or inserting the card in to the POS machine several times since they feel that the initial transaction was not successful. But what actually happens is duplication. This might be the reason in your case. Normally these card transactions are carried by well recognized specific software. Some times they use Artificial Intelligence also.

So be mindful to get SMS alerts when using Credit and Debit cards by contacting the relevant bank and check the weather you receive the SMS alert when you use the card every time. If the merchant is swiping several times, you will receive several SMSs.

Have a Nice Day

D.G.Dayaratne


Senior Vice President - Equity Analytics
Senior Vice President - Equity Analytics
I do not know this forum has mechanism to refer this type of complains to relevant Authorities In this case Sampath Bank and NDB Bank

Then they can reply and will take corrective action

Otherwise we should not allow this type of postings
not related to stock market directly or indirectly

Whitebull


Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
@D.G.Dayaratne wrote:I do not know this forum has mechanism to refer this type of complains to relevant Authorities In this case Sampath Bank and NDB Bank

Then they can reply and will take corrective action

Otherwise we should not allow this type of postings
not related to stock market directly or indirectly
Well I think this forum is like some sort of family. So we share information about good and bad things of any company unless information is genuine. It would help forum members. And also it would help the company to make good customer service policies.

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