Currently recognized as the ‘Best Five Star City Hotel’ by Sri Lanka Tourism, the award brings international recognition to the already locally awarded hotel. The Hotel has also been recognized at internal forums, with triumphs at the John Keells Leisure Awards under the pledges ‘I will stand out wherever I am’ and ‘I will get it right the first time all the time’ as well as an award for ‘Best Innovation’.
As the winner of ‘Best Luxury Hotel, Sri Lanka’, Cinnamon Lakeside Colombo was recognized for achieving overall excellence in innovativeness, unparalleled standards in product and service, corporate values and sustainable practices.
In keeping with owning company, John Keells’ vision to be the hospitality trendsetter, Cinnamon Lakeside Colombo has raised the bar in the Sri Lankan hospitality industry with trendsetting initiatives such as the launch of the first purpose built floating venue in the country ‘8° on the lake’. The venue has become one of the most exclusive and sought after venues in the city for private events.
The Hotel is the only large scale property in the South East Asian region to successfully implement a trolley-less housekeeping service for the entire hotel. In 2011, the hotel replaced the trolleys traditionally used by the Housekeeping team with a more aesthetically pleasing and practical basket system. Cumbersome trolleys no longer clutter the corridors of Cinnamon Lakeside Colombo.
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