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FINANCIAL CHRONICLE™ » FINANCIAL CHRONICLE™ » this is HOW doing HNB NEW WORLD BANKING with sucking our blood.....

this is HOW doing HNB NEW WORLD BANKING with sucking our blood.....

Go down  Message [Page 1 of 1]

ddrperera


Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
today i go to HNB to update my account..my account has less than 3000 rupees...every month they reduce rs 10..i asked manager he also did not  tell proper reply about this matter...and he  tells every below 150,000 transaction HNB charge  rs .10 and ATM charge 7 Rupees (5 for cash 2 for receipt)
i'm also deal with sampath,commercial,peoples bank...they  charge for ATM  only 5 with  cash and receipt... in those bank we can withdraw any amount without penalty.specially commercial bank  only 1000 cash  they pay interest but HNB no interest but reduce amount..and scolded these guys and close my account
specially never don't think go for HNB.  this is how HNB  is  doing new world bank and sucking our blood...

Dhehan

Dhehan
Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
Even at HNB the hospitality is very poor compared to other banks like Sampath & Commercial. Even online banking service offered by HNB is ridicules

I am operating an account at Commercial bank since 2000 and I am fully satisfied with their service including online banking.

dilanka


Stock Trader
It was mentioned in the notice in the bank that below 40000 that they will deduct 10 above 40000 no charges.
They have change even with out notice the customers.
Can't we make a complaint to financial ombastman.

slmarket2


Manager - Equity Analytics
Manager - Equity Analytics
I saw notice on the counter. You read that also.

avr


Stock Trader
The Hatton National Bank levy’s a fee of Rs 5.00 for the withdrawal of cash from the current account from an ATM and an additional charge of Rs 2,00 for the issue of a receipt for the transaction (ie. a sum of Rs.7.00) and same is narrated as “Fee” stating they are preserving the environmental as reasons for not doing so free of charge. The Consumer Affairs Authority says that the Banks cannot levy a fee from the customer for issuing a receipt.

Though  Rs 2.00 is an insignificant charge, the fact that if a minimum 50,000 customers withdraw cash daily making large profit going into millions by robbing from its customer.

soileconomy

soileconomy
Vice President - Equity Analytics
Vice President - Equity Analytics
If your savings balance is less than Rs 2000 .Rs 10 will be charged per month and you will not get interest for the month.if you withdraw less than Rs 150,000 over the counter will be charged Rs 10.If you withdraw through ATM you will be charged Rs 5 only.From their debit card withdrawals are possible up to Rs 150,000 per day.if a printed receipt is requested Rs 2 will be charged.but you can view the transactions on the screen free of charge.I have noticed these receipts are discarded. (99%).Taking into environmental factor it is a waste.

ddrperera


Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
@soileconomy wrote:If your savings balance is less than Rs 2000 .Rs 10 will be charged per month and you will not get interest for the month.if you withdraw less than Rs 150,000 over the counter will be charged Rs 10.If you withdraw through ATM you will be charged Rs 5 only.From their debit card withdrawals are possible up to Rs 150,000 per day.if  a printed receipt is requested Rs 2 will be charged.but you can view the transactions on the screen free of charge.I have noticed these receipts are discarded. (99%).Taking into environmental factor it is a waste.


nope first i asked why this rs 10 reduction..they told not maintain rs 2000 amount after that i filled my balance after that again reduction..after that i asked they  told now maintain rs 2500 amount..and bank service charge include like funny things...i scolded them and closed again charge   rs...300  what bank HNB..I think this type of  bank we can't find any world that is new world bank HNB  Very Happy .
sampath,commercial best banks in private sector

Dhehan

Dhehan
Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
@ddrperera wrote:
@soileconomy wrote:If your savings balance is less than Rs 2000 .Rs 10 will be charged per month and you will not get interest for the month.if you withdraw less than Rs 150,000 over the counter will be charged Rs 10.If you withdraw through ATM you will be charged Rs 5 only.From their debit card withdrawals are possible up to Rs 150,000 per day.if  a printed receipt is requested Rs 2 will be charged.but you can view the transactions on the screen free of charge.I have noticed these receipts are discarded. (99%).Taking into environmental factor it is a waste.


nope first i asked why this rs 10 reduction..they told not maintain rs 2000 amount after that i filled my balance after that again reduction..after that i asked they  told now maintain rs 2500 amount..and bank service charge include like funny things...i scolded them and closed again charge   rs...300  what bank HNB..I think this type of  bank we can't find any world that is new world bank HNB  Very Happy .
sampath,commercial best banks in private sector

HNB is sucking customers blood...!

ddrperera


Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
@avr wrote:The Hatton National Bank levy’s a fee of Rs 5.00 for the withdrawal of cash from the current account from an ATM and an additional charge of Rs 2,00 for the issue of a receipt for the transaction (ie. a sum of Rs.7.00) and same is narrated as “Fee” stating they are preserving the environmental as reasons for not doing so free of charge. The Consumer Affairs Authority says that the Banks cannot levy a fee from the customer for issuing a receipt.

Though  Rs 2.00 is an insignificant charge, the fact that if a minimum 50,000 customers withdraw cash daily making large profit going into millions by robbing from its customer.
for your attention....deal with HNB...

krishna

krishna
Senior Equity Analytic
Senior Equity Analytic
hi dear all SEYLAN BANK IS THE BEST I THINK ..

hettdas

hettdas
Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
I also experienced very poor customer care from HNB. I rate this bank as the lowest among the banks which I deal.

ddrperera


Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
@krishna wrote:hi dear all SEYLAN BANK IS THE BEST I THINK ..
spread  area  is not sufficient  with branch chain,ATM Machines...salli dapu wele idan nidaganna tikak amarui wei... Smile Smile Smile

ddrperera


Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
@hettdas wrote:I also experienced very poor customer care from HNB. I rate this bank as the lowest among the banks which I deal.
definitely HNB Service  very very poor...  government bank NSB ,BOC ,Peoples  also far ahead compare with HNB... ..

Dhehan

Dhehan
Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
@ddrperera wrote:
@hettdas wrote:I also experienced very poor customer care from HNB. I rate this bank as the lowest among the banks which I deal.
definitely HNB Service  very very poor...  government bank NSB ,BOC ,Peoples  also far ahead compare with HNB... ..

I too have an account at HNB but not operating at all just Rs.1,500/- is there.
Hope they will inform b4 they close the a/c... Laughing Laughing Laughing Laughing

slequityanalyst


Manager - Equity Analytics
Manager - Equity Analytics
I bank with Commercial and satisfied so far with their service.

They only charge LKR5 for ATM withdrawals and no charges involve for wihdrawals over the counter. 

Anyway, as their online platform is good I have not had to walk in to a branch in ages.

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