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FINANCIAL CHRONICLE™ » CORPORATE CHRONICLE™ » VSTOX is it still working?

VSTOX is it still working?

5 posters

Go down  Message [Page 1 of 1]

1VSTOX is it still working? Empty VSTOX is it still working? Tue Sep 29, 2020 2:15 am

thananjey


Senior Equity Analytic
Senior Equity Analytic
IS VSTOX working?

i cannot log.. it shows some error msgs

2VSTOX is it still working? Empty VSTOX Fri Oct 09, 2020 8:14 pm

thananjey


Senior Equity Analytic
Senior Equity Analytic
hello 

anyone logged into your vstox? is it working?

3VSTOX is it still working? Empty Re: VSTOX is it still working? Fri Oct 09, 2020 8:14 pm

roshan1039


Moderator
Moderator
Yes it is

4VSTOX is it still working? Empty Re: VSTOX is it still working? Fri Oct 09, 2020 8:22 pm

thananjey


Senior Equity Analytic
Senior Equity Analytic
@roshan1039 wrote:Yes it is
what is this error msg bro

VSTOX is it still working? BYPGgJfV8EUxgIZO0ZVrn8VCcOFDQRaqIeloONrH+zwf85pqW7L5jeSAAAAABJRU5ErkJggg==

5VSTOX is it still working? Empty Re: VSTOX is it still working? Fri Oct 09, 2020 8:58 pm

xhunter

xhunter
Moderator
Moderator
@thananjey wrote:
@roshan1039 wrote:Yes it is
what is this error msg bro

VSTOX is it still working? BYPGgJfV8EUxgIZO0ZVrn8VCcOFDQRaqIeloONrH+zwf85pqW7L5jeSAAAAABJRU5ErkJggg==
At a glance it is a pure bug. what is the error code (SQLSTATE) code you got?  (ex: SQLSTATE[23000]: Integrity constraint violation)? or paste the full image that we can see SQL error code.

6VSTOX is it still working? Empty Re: VSTOX is it still working? Fri Oct 09, 2020 10:44 pm

kumarweerarathne

kumarweerarathne
Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
Try da web version ..

7VSTOX is it still working? Empty Re: VSTOX is it still working? Fri Oct 09, 2020 11:05 pm

thananjey


Senior Equity Analytic
Senior Equity Analytic
@kumarweerarathne wrote:Try da web version ..
i tried both eb version & mobile...

same error msg is coming

8VSTOX is it still working? Empty Re: VSTOX is it still working? Fri Oct 09, 2020 11:07 pm

AmateurTrader001


Senior Equity Analytic
Senior Equity Analytic
No...

9VSTOX is it still working? Empty Re: VSTOX is it still working? Fri Oct 09, 2020 11:13 pm

thananjey


Senior Equity Analytic
Senior Equity Analytic
@AmateurTrader001 wrote:No...
u tried? is it throwing am error during your 2nd login?

10VSTOX is it still working? Empty Re: VSTOX is it still working? Sat Oct 10, 2020 7:24 am

xhunter

xhunter
Moderator
Moderator
@thananjey wrote:
@kumarweerarathne wrote:Try da web version ..
i tried both eb version & mobile...

same error msg is coming
It should be. because both applications used the same back end and this is an error thrown when it tries to execute a SQL query against the data base.
If you paste the whole error message with SQLSTATE code , we can say it is a connection issue or it is corrupted data.

In both cases they have to fix the issue, otherwise you have to setup a new fresh user account i guess.
is there a support team (i don't know who the vendor of this VsTox is)?  send them a mail with full error message and your user id , they will create a ticket and fix it.

If you can not find their support team email address, send the mail to general mail address  ( vstox@frontiercapital.lk)  and they will forward it to the support team

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