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FINANCIAL CHRONICLE™ » CORPORATE CHRONICLE™ » Any bad experience with Directfn App thesedays??

Any bad experience with Directfn App thesedays??

5 posters

Go down  Message [Page 1 of 1]

DamithAsian


Manager - Equity Analytics
Manager - Equity Analytics
Friend
who are using Directfn comfortable with App these days? I saw Asha Philips or else shared update in their FB.

Today App was very inconsistent and always had to exit and come. Portfolio values become zeros for long time when you log in. Sometimes orderbook shows no data message. Time and sales option nil.

pls comment if any solution.
thanks

abp1970 and RJ1010 like this post

RJ1010


Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
It happened to most of the users of both DirectFN and Atrad today bcoz the market activity was happening at a frenzied pace. I was also thoroughly frustrated as I could not adjust some of my trades because the server was slow and price action was stuck. This issue would have affected all brokers. This issue needs urgent attention as a lot of investors are trading on their own these days and the servers need to be able to handle a large number of users and transactions at the same time.

Vishwanarth likes this post

sachinthana87


Stock Analytic
Stock Analytic
We have to complain SEC regarding this. This is solely due to not investing properly on the infra and other resources required to provide a better quality of Service. All the broker firms has to provide a better service that's why we pay them brokerage fee.

Vishwanarth likes this post

glad


Senior Manager - Equity Analytics
Senior Manager - Equity Analytics
@DamithAsian wrote:Friend
who are using Directfn comfortable with App these days? I saw Asha Philips or else shared update in their FB.

Today App was very inconsistent and always had to exit and come. Portfolio values become zeros for long time when you log in. Sometimes orderbook shows no data message. Time and sales option nil.

pls comment if any solution.
thanks
Yes, got stuck and could not adjust and lost opportunities because of it.

Vishwanarth likes this post

Vishwanarth


Senior Manager - Equity Analytics
Senior Manager - Equity Analytics
I also missed opportunity because of shitty software freezing most of times recently. Anyone reinstalled with new updates??? Brokers buggers useless they don't have interest about investor facilities but to cut our fee for non service. Very unfair fee charge without any service.

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