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FINANCIAL CHRONICLE™ » FINANCIAL CHRONICLE™ » anybody can help.........?

anybody can help.........?

Go down  Message [Page 1 of 1]

1anybody can help.........? Empty anybody can help.........? Mon Aug 08, 2011 10:25 pm

chan5


Equity Analytic
Equity Analytic
i transferred credit to my CDS account through com bank online facility on last saturday, the amount has been deducted from my bank account and still it's not added into my CDS account. called the bank and they say the amount has been transferred. and reference numbers are also available on ebanking account. i called the ASIA SECURITIES and they told to call broker. i called him twice and still the amount is not added. what to do with this now.?
why doesn't it directly goes into my account .? why it's on broker's hand..? and specially why he didn't still corrected it...?
anybody can help.........?

2anybody can help.........? Empty Re: anybody can help.........? Mon Aug 08, 2011 10:33 pm

Genting


Senior Manager - Equity Analytics
Senior Manager - Equity Analytics
Buddy... as soon as u transfer money, send the receipt to your broker and call him tell about your transaction.

If you take HNB, the recipient cant see the comments/notes we put. So I always call and inform.

What you can do is, call the accounts department, and tell them about your transactions with date and amount. They will go through their statements and do the necessary.

3anybody can help.........? Empty Re: anybody can help.........? Mon Aug 08, 2011 10:47 pm

glad


Senior Manager - Equity Analytics
Senior Manager - Equity Analytics
I think Asia securities is having some problem. Normally when I pay by cheque it appears in my Brokers account the next day. But recently it is taking more than 3 days for them to credit it and on top of that they are charging late payment fees. Best to get hold of your advisor and pester him till this is regularised.

4anybody can help.........? Empty Re: anybody can help.........? Mon Aug 08, 2011 10:57 pm

chamith

chamith
Assistant Vice President - Equity Analytics
Assistant Vice President - Equity Analytics
i have experience the the same,
send a copy of the receipt. Should be fine

5anybody can help.........? Empty Re: anybody can help.........? Mon Aug 08, 2011 10:57 pm

lbnnirmal

lbnnirmal
Senior Manager - Equity Analytics
Senior Manager - Equity Analytics
Yea It's better if you can call the Account section and inform them. Other wise it will take long time to update your CDS account.

6anybody can help.........? Empty Re: anybody can help.........? Mon Aug 08, 2011 11:01 pm

abra12


Manager - Equity Analytics
Manager - Equity Analytics
In some online systems when you transfer the money you have to fill a reference detail of yours like name or ID number.Then it will be easy to Broker firm to Identify the owner of the transaction.
Anyway if you inform the broker about your transaction date and time they will locate it easily and add in your account ASAP.
I don,t think you have lost your money.You have already informed your Broker and they will add that money to your account tomorrow.I guess He must have been busy on trading time.
Its the Account department who receive your money.Not the broker.So if you have a trouble about transactions call the Accounts as Genting explained.

7anybody can help.........? Empty Re: anybody can help.........? Tue Aug 09, 2011 12:56 am

a_randy

a_randy
Manager - Equity Analytics
Manager - Equity Analytics
At least try to send screenshot.

8anybody can help.........? Empty Re: anybody can help.........? Tue Aug 09, 2011 7:36 am

RDS

RDS
Manager - Equity Analytics
Manager - Equity Analytics
Pls send screen print to yr advisor, then he will signed & handover to finance div. Dont tranfer money in holidays,weekends

9anybody can help.........? Empty Re: anybody can help.........? Tue Aug 09, 2011 7:37 am

RDS

RDS
Manager - Equity Analytics
Manager - Equity Analytics
Pls send screen print to yr advisor, then he will signed & handover to finance div. Dont tranfer money in holidays,weekends

10anybody can help.........? Empty Re: anybody can help.........? Tue Aug 09, 2011 12:00 pm

chan5


Equity Analytic
Equity Analytic
thanks for your kind replies. i mailed a copy to broker.. its irritative to call that man anyway as he's so busy always.. thanks for ur helps but still it didn't work.

11anybody can help.........? Empty Re: anybody can help.........? Tue Aug 09, 2011 12:12 pm

a_randy

a_randy
Manager - Equity Analytics
Manager - Equity Analytics
Otherwise leave these kind of useless brokers and find the polite person Laughing

12anybody can help.........? Empty Re: anybody can help.........? Tue Aug 09, 2011 12:37 pm

wmdcf

wmdcf
Manager - Equity Analytics
Manager - Equity Analytics
@chan5 wrote:i transferred credit to my CDS account through com bank online facility on last saturday, the amount has been deducted from my bank account and still it's not added into my CDS account. called the bank and they say the amount has been transferred. and reference numbers are also available on ebanking account. i called the ASIA SECURITIES and they told to call broker. i called him twice and still the amount is not added. what to do with this now.?
why doesn't it directly goes into my account .? why it's on broker's hand..? and specially why he didn't still corrected it...?
anybody can help.........?

Normally It takes 3 working days to appear on my CDAX. But you can do txn via ur broker. He can see that 1day before you

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