Most of the investors do not trust the stock brokers. This situation is quite clear when following the member's opinion in this forum. For me the problem is most of the advisors do not have the required knowledge and up to date information (Not inside information). These lazy guys do not even want to research and study. For me they only data entry operators. Some are coming in the morning, borrow some gossip from here and there and trying to market those.
Any how this is a good article to know your rights and what to expect from your stock broker.
Follow the link to research section.
http://research.srilankaequity.com/t545-trading-practices-and-conduct-of-a-stockbroker#629