CDAX not working

rihan4u wrote:i installed the latest CDAX 6.5 pro. but it is not working. even the log in screen not appearing. but CDAX 6.4 work and it is saying that new ver. available and install it. but now the latest ver. not working.

asiacapitaltechnologies wrote:Hi Kaka, our team will be conducting testing on non-live instances going forward. They are working on it today, so you should be able to conduct after-hours trading today. Please let us know if you have further issues.

manula wrote:

asiacapitaltechnologies wrote:Hi Kaka, our team will be conducting testing on non-live instances going forward. They are working on it today, so you should be able to conduct after-hours trading today. Please let us know if you have further issues.

@asiacapitaltechnologies... I am writing form Qatar .. I have uploaded CDAX 6.5 some time back.. and it was working with some problems as mention by members in the forum. Now the msg comes to upgrade to CDAX 6.5.1... but try to upload but could not upload simply... any reason... ???

asiacapitaltechnologies wrote:

manula wrote:

asiacapitaltechnologies wrote:Hi Kaka, our team will be conducting testing on non-live instances going forward. They are working on it today, so you should be able to conduct after-hours trading today. Please let us know if you have further issues.

@asiacapitaltechnologies... I am writing form Qatar .. I have uploaded CDAX 6.5 some time back.. and it was working with some problems as mention by members in the forum. Now the msg comes to upgrade to CDAX 6.5.1... but try to upload but could not upload simply... any reason... ???

Hi manula,

Please let me clarify, do you mean your 'cDAX update' program is not working? If so, the reason is there was a problem with the update mechanism on 6.5. We have corrected this on our latest version, 6.5.1. Therefore, sorry for the inconvenience, however you will need to download the full install file from our site. In the future though, you will not need to do this.

http://www.asiacapitaltechnologies.com/resources.html

Please let me know if this solves your issues. Best of luck!

manula wrote:

asiacapitaltechnologies wrote:

manula wrote:

asiacapitaltechnologies wrote:Hi Kaka, our team will be conducting testing on non-live instances going forward. They are working on it today, so you should be able to conduct after-hours trading today. Please let us know if you have further issues.

@asiacapitaltechnologies... I am writing form Qatar .. I have uploaded CDAX 6.5 some time back.. and it was working with some problems as mention by members in the forum. Now the msg comes to upgrade to CDAX 6.5.1... but try to upload but could not upload simply... any reason... ???

Hi manula,

Please let me clarify, do you mean your 'cDAX update' program is not working? If so, the reason is there was a problem with the update mechanism on 6.5. We have corrected this on our latest version, 6.5.1. Therefore, sorry for the inconvenience, however you will need to download the full install file from our site. In the future though, you will not need to do this.

http://www.asiacapitaltechnologies.com/resources.html

Please let me know if this solves your issues. Best of luck!

Thanks for the reply... 6.5 was working correctly after it down load some time back... recently i was trying to upgrade to 6.5.1 as mentioned. But when down load and trying to run...some problem comes with JAVA installer.. (I am not sure my computer is compatible with the JAVA installer version...) ..

asiacapitaltechnologies wrote:

manula wrote:

asiacapitaltechnologies wrote:

manula wrote:

asiacapitaltechnologies wrote:Hi Kaka, our team will be conducting testing on non-live instances going forward. They are working on it today, so you should be able to conduct after-hours trading today. Please let us know if you have further issues.

@asiacapitaltechnologies... I am writing form Qatar .. I have uploaded CDAX 6.5 some time back.. and it was working with some problems as mention by members in the forum. Now the msg comes to upgrade to CDAX 6.5.1... but try to upload but could not upload simply... any reason... ???

Hi manula,

Please let me clarify, do you mean your 'cDAX update' program is not working? If so, the reason is there was a problem with the update mechanism on 6.5. We have corrected this on our latest version, 6.5.1. Therefore, sorry for the inconvenience, however you will need to download the full install file from our site. In the future though, you will not need to do this.

http://www.asiacapitaltechnologies.com/resources.html

Please let me know if this solves your issues. Best of luck!

Thanks for the reply... 6.5 was working correctly after it down load some time back... recently i was trying to upgrade to 6.5.1 as mentioned. But when down load and trying to run...some problem comes with JAVA installer.. (I am not sure my computer is compatible with the JAVA installer version...) ..

Hi manula,

It appears you have a very rare issue. We have noticed this incompatibility with very few machines. Would you please e-mail our support team at 'support@asiacapitaltechnologies.com'? Please let them know you are 'manula from Qatar,' I have informed them about your issue and one of our senior support staff will arrange a remote session with you to personally ensure your issue is resolved.

Regards,

asiacapitaltechnologies

twimalasuriya wrote:

rihan4u wrote:i installed the latest CDAX 6.5 pro. but it is not working. even the log in screen not appearing. but CDAX 6.4 work and it is saying that new ver. available and install it. but now the latest ver. not working.

they have given 6.5.1 .

asiacapitaltechnologies wrote:Hi rihan4u, please call 0115651651 or e-mail support@asiacapitaltechnologies.com so we can help you. It appears the icon might be pointing to the old program still.

-asiacapitaltechnologies

Roboticfx wrote:

asiacapitaltechnologies wrote:Hi rihan4u, please call 0115651651 or e-mail support@asiacapitaltechnologies.com so we can help you. It appears the icon might be pointing to the old program still.

-asiacapitaltechnologies

I am not a CDAX user but I highly appreciate your service and responses. Keep it up! Good work!