HNB was once again recognised as the ‘Best Retail Bank in Sri Lanka’ for the seventh time by the prestigious ‘The Asian Banker’ at the Asian Banker Excellence in Retail Financial Services Awards ceremony held recently in Singapore.
The International Excellence in Retail Financial Services program is the most rigorous, prestigious and transparent awards programme for retail banking in Asia Pacific, Central Asia, the Middle East and Africa. The programme evaluates over 250 banks in 42 countries in a thorough evaluation process.
The awards program is built on the premise that an outstanding institution in retail banking demonstrates a long-term sustainable franchise, based on strong business processes and delivering unparalleled customer service that lead to a consistent and profitable performance. It recognises financial institutions for their vision, execution and market leading propositions that can make a real impact to the bank and its customers.